CELEBRATING 30 YEARS
INSPIRATORS FOR HOSPITALITY
PRODUCTS & SERVICES
The IFH Mystery Shopping program for on-site-shopping or call shopping at the point of sales analyze your current performance from a customer’s point of view.
In addition to identifying strategic areas of needed improvement, the program also provides a variety of integrated tools to allow you to make tactical enhancements in service and sales rapidly.
IFH provides you with management experts and certified trainers from the hospitality industry.
All IFH Trainings have a clear focus on maximising revenue and/or profitability, increasing sales or enhancing your quality- and service standards.
Our key focus is making teams understand of need analysis and connecting with guests, to personalise a sale.
Welcome To IFH!
Being service providers with global coverage, we specialise in Mystery Audits, Integrity Audits, and Operational Training.
We have over 30 years of Hospitality Experience and were founded by professionals in the Hospitality and Service Industry.
Our Middle East office was formed in 2003 and today we provide our services in several countries in the Middle East & Africa Region.
BLOCK 19, KNOWLEDGE VILLAGE
SECOND FLOOR 207. P.O. BOX 32614
DUBAI, UNITED ARAB EMIRATES